Refund Policy
Last updated: 3 July 2026
We sell one thing — a due-diligence report for a decision that matters. If the report you bought doesn't help your decision, we don't want your money.
If you have placed an order and your report has not yet been delivered, email hello@quietlist.in to cancel -- you will receive a full refund with no deduction. Reports are made to order and are typically delivered within one working day; once delivery is confirmed, the refund terms below apply.
Our interpreted reports — the Drawings Report and the Sales Report — are covered by a full, no-questions-asked refund. Just reply to your delivery email, or write to hello@quietlist.in with the email you used to order, within 30 days of delivery.
The Reckoner Record (₹999) is not refundable. It is not a reading of anything — it is the government’s own filed valuation for each home in a project, copied out of the register as data. There is no judgement of ours in it to be dissatisfied with, and once it is sent you have the data. We say so on the product itself, and we are saying it here so there is no surprise at the point of payment.
If a Reckoner Record is delivered broken, empty, or for the wrong project, that is our mistake and we will fix it or refund it — the exception above is about changing your mind, not about us getting it wrong.
We confirm the refund within 2 working days, and the money is returned to your original payment method — typically within 5–7 working days, depending on your bank or payment provider.
If you paid and did not receive your report within one working day, tell us — you choose an immediate full refund or priority delivery.